Cliff Edge RTM

Cliff Edge Leaseholders RTM Company Ltd

Co. Reg #16350030 Narrowcliff, Newquay TR7 2FX

The official link portal for leaseholders, residents, and managing partners of the Cliff Edge building.

Building Notice: RTM Participation Campaign & Building Survey updates are in progress for all owners.

Emergency Contacts

24/7 Out-of-Hours & Rapid Assistance

Emergency Services (Fire / Police / Ambulance) Immediate danger to life, active fire, or crime
Call 999
Managing Agent Emergency Line Property Manager 24h Out-of-Hours desk
01637 800 000
Passenger Lift Entrapment & Breakdown 24/7 Lift contractor dispatch
0800 000 000
Emergency Plumber (Communal Water Leak) Main riser burst or basement ingress
01637 000 111
South West Water Emergency Mains supply cut or external leak
0344 346 2020
National Grid Electricity (Power Cut) Local power outage report
Call 105
For non-urgent issues, please use the Report a Maintenance Issue tool on the home screen.

Report an Issue

Direct ticket logger for Cliff Edge

Notice Board

Latest bulletins for Cliff Edge

Active September 2026

RTM Statutory Participation Campaign

The RTM directors invite all registered leaseholders to sign the formal participation agreement to cross the qualifying statutory threshold. Please complete the "Join the RTM" form to register your support.

Survey August 2026

Structural & Basement Water Ingress Inspection

Independent chartered building surveyors have conducted an on-site survey of the basement car park, water management systems, and plant rooms. A copy of the executive findings is available in the documents portal.

Maintenance August 2026

Underground Parking Gate Sensor Service

The entrance roller shutter gate has been serviced. If your key fob experiences intermittent range issues, please contact the site team to test the transmitter frequency.

Documents & Policies

Official records & legal certificates

Cliff Edge RTM Articles of Association Incorporation documents & company memorandum
Building Insurance Schedule 2026/27 Comprehensive buildings and property owners liability
Fire Risk Assessment (FRA) Communal fire doors, compartmentation & escape routes
RTM Claim Notice & Checklist Statutory Notice of Invitation to Participate (NIP)

Building Handbook

Guidelines for all residents & guests

🗑️ Waste & Recycling

Bin stores are located in the designated ground floor / basement area. Please flatten all cardboard boxes. Food waste and general waste must be securely bagged before being placed in the commercial Eurobins.

🚗 Parking & EV Charging

Please only park within your numbered allocated bay. Visitor spaces are strictly time-limited and require a display permit. Do not block the access ramps or turning areas. EV bays must be vacated once charging is completed.

🤫 Noise & Balconies

Quiet hours are between 11:00 PM and 7:00 AM. Items must not be shaken or hung over balconies. Open flame barbecues are strictly prohibited on all balconies under the building fire insurance.

🏖️ Holiday Letting & Guest Etiquette

If your apartment is operated for short-term holiday guests, operators must provide visitors with the Welcome Pack, enforce respectful conduct, and ensure keys/lockboxes do not obstruct communal fixtures.

Contact Directors

Cliff Edge RTM Company Ltd

The RTM company is led by fellow voluntary leaseholders. We welcome your feedback, ideas, and questions regarding building governance.

Registered Office Cliff Edge, Narrowcliff, Newquay, Cornwall TR7 2FX

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